Shipping policy
For orders fulfilled through our Manufacturer Direct Shipping option, the following details are applicable:
- Shipping Method: Manufacturer Direct Shipping uses standard economy ground services. The specific carrier for each order may vary based on the manufacturer's default shipping choice.
- Processing and Handling: Processing and handling of these orders typically take 1 - 2 business days. Delays may occur occasionally, and we appreciate your understanding as we rely on manufacturers to fulfill orders in a timely manner.
- Shipping Times: The shipping time for Manufacturer Direct Shipping orders ranges from 1 to 5 business days, depending on the location of the manufacturer's facility and the customer's destination.
- Tracking Information: Once your order is processed and dispatched by the manufacturer, you will receive tracking information via email, enabling you to monitor the status and estimated delivery time of your shipment.
- Communication and Updates: In case of any unexpected delays or issues during processing, handling, or shipping, we will keep you informed and provide timely updates on your order status.
Please note that Manufacturer Direct Shipping involves cooperation with external partners. Although we strive to minimize disruptions, some aspects of the fulfillment process are beyond our direct control. If you have any questions or concerns about your Manufacturer Direct Shipping order, feel free to contact our customer service team at support@MensDownJackets.shop.
H. International Orders
This policy mainly focuses on orders within the USA. For international orders, additional terms and conditions, including but not limited to customs duties, taxes, and shipping fees, will apply. Customers placing orders from outside the USA are responsible for complying with their country's regulations and paying any applicable import duties and taxes.
I. Tracking Information
After your order is dispatched, you will receive an email with tracking information, which allows you to monitor the progress of your shipment. If you encounter any problems with tracking or have questions about your order's status, please contact our customer service at support@MensDownJackets.shop.
J. Contact Information
For any questions, concerns, or feedback regarding shipping, orders, or this policy, please contact our customer service team at support@MensDownJackets.shop. We are committed to providing prompt and helpful assistance to enhance your shopping experience with us.
We reserve the right to update or modify this shipping policy as needed. Any changes will be posted on this page. By placing an order on our website, you confirm that you have read, understood, and agreed to abide by these shipping policies.